Job Description
We are seeking a dedicated and energetic Customer Service Associate to join our high-performing team in Phoenix, AZ. As a leader in local retail, we pride ourselves on providing our employees with reliable weekly paychecks, comprehensive training, and a clear path for advancement. If you are looking for a local job that values your time and effort, this is the opportunity for you.
At Horizon Retail Group, we believe in creating a work environment where every team member feels valued and supported. You will be the face of our brand, ensuring every customer leaves with a smile. We offer flexible scheduling, competitive hourly rates, and the peace of mind that comes with getting paid on time, every week.
At Horizon Retail Group, we believe in creating a work environment where every team member feels valued and supported. You will be the face of our brand, ensuring every customer leaves with a smile. We offer flexible scheduling, competitive hourly rates, and the peace of mind that comes with getting paid on time, every week.
Responsibilities
- Greet and assist customers with a smile, ensuring a positive and welcoming shopping experience.
- Process sales transactions accurately and efficiently at the point of sale.
- Maintain a clean, organized, and safe sales floor environment at all times.
- Stock merchandise, rotate inventory, and ensure product displays are visually appealing.
- Collaborate with team members to meet daily sales targets and operational goals.
- Handle customer inquiries and resolve complaints professionally and promptly.
- Assist in training new hires and share best practices with the team.
Qualifications
- High school diploma or equivalent (preferred but not required).
- Previous retail or customer service experience is a plus but not mandatory.
- Ability to stand for extended periods and lift up to 25 lbs regularly.
- Strong communication and interpersonal skills.
- Reliable transportation to and from work.
- Availability to work flexible shifts, including weekends and holidays.
- Basic math skills for accurate cash handling.