Job Description
We are looking for a motivated Customer Service Representative to join our team in Jacksonville, FL. This is a local hiring opportunity with immediate start dates available. If you have excellent communication skills and a passion for helping others, we want to meet you.
Why Apply?
- Immediate start available for the right candidate.
- Competitive hourly rate ($18 - $22).
- Comprehensive benefits package including health, dental, and vision.
- Supportive local team environment.
Responsibilities
- Manage a high volume of inbound and outbound customer inquiries professionally.
- Resolve complex customer issues and complaints with empathy and efficiency.
- Process orders, returns, and refunds accurately using our internal systems.
- Update customer accounts and maintain detailed records of interactions.
- Collaborate with internal teams to ensure seamless service delivery.
- Stay updated on product knowledge and company policies.
Qualifications
- High School Diploma or GED required.
- Minimum of 1 year of customer service experience preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and work effectively in a fast-paced environment.
- Must be authorized to work in the United States.