Job Description
Are you ready to kickstart your career in the heart of Texas? Horizon Retail Group is currently seeking a dynamic Customer Service Representative to join our growing team in El Paso. We are offering immediate hire opportunities for dedicated individuals looking for stable employment and professional growth. If you thrive in a fast-paced environment and love helping people, this is the perfect role for you.
We are committed to providing exceptional service to our community and are looking for candidates who are reliable, friendly, and eager to learn. Enjoy competitive pay, a supportive work environment, and the chance to advance your career in the retail industry.
Responsibilities
- Greet customers warmly and assist with inquiries efficiently to ensure a positive experience.
- Process transactions accurately using point-of-sale (POS) systems.
- Resolve customer complaints and issues with empathy and professional problem-solving skills.
- Maintain a clean, organized, and safe workspace at all times.
- Collaborate with team members to meet daily sales targets and store goals.
- Upsell products and services to enhance the overall customer experience.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory for qualified candidates.
- Strong verbal and written communication skills.
- Ability to work flexible shifts, including weekends and holidays.
- Proficiency in basic computer applications and POS systems.
- Must be reliable, punctual, and able to pass a background check.