Job Description
Join our dynamic team at Metro Retail Solutions as a Customer Service Specialist! We're seeking passionate individuals to deliver exceptional service to Atlanta's vibrant community. Enjoy competitive benefits, growth opportunities, and a supportive work environment in the heart of the city. Apply today and become part of Atlanta's thriving retail scene!
Responsibilities
- Handle inbound customer inquiries via phone, email, and in-person with professionalism
- Resolve product and service issues while maintaining customer satisfaction
- Process transactions accurately using our POS system
- Collaborate with team members to ensure seamless store operations
- Contribute to inventory management and merchandising tasks
- Implement company policies while maintaining a customer-first approach
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with POS systems and Microsoft Office
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including weekends