Job Description
Join our dynamic team and experience the freedom of daily pay! Express Staffing Solutions is immediately hiring Customer Service Specialists for contract positions in Denver, CO. Perfect for professionals seeking financial flexibility without weekly waits. Enjoy competitive hourly rates, comprehensive training, and a supportive work environment. Apply today and start earning daily tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with exceptional professionalism
- Process orders, resolve billing issues, and provide product support
- Document interactions accurately in CRM systems and maintain data integrity
- Collaborate with cross-functional teams to resolve complex customer concerns
- Meet daily performance metrics including call quality and resolution times
- Continuously update product knowledge to deliver accurate information
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of customer service or call center experience
- Strong communication skills with clear, professional phone etiquette
- Proficiency in CRM software (Salesforce, Zendesk) and MS Office
- Ability to work flexible shifts including evenings/weekends
- Detail-oriented with excellent problem-solving abilities
- Must be authorized to work in the US and pass background check