Job Description
Join Metro Retail Solutions as an Entry-Level Customer Service Associate and launch your career in the heart of New York! No prior experience required – we provide comprehensive training to help you succeed. As a key member of our dynamic team, you'll deliver exceptional service to diverse customers while developing valuable professional skills. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers looking to enter the retail/service industry.
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Maintain clean, organized sales floor and checkout areas
- Collaborate with team members to achieve sales targets
- Participate in ongoing product knowledge training
- Resolve customer inquiries with professionalism and empathy
Qualifications
- No prior experience necessary – comprehensive training provided
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to stand for extended periods and handle physical tasks
- Basic computer literacy and willingness to learn new systems
- Positive attitude and customer-focused mindset
- Reliable transportation to Manhattan location
- Availability to work flexible shifts including weekends