Job Description
Join our dynamic team at Urban Retail Solutions and kickstart your career in customer service! We're seeking motivated individuals with no prior experience to join our award-winning retail support team. As a Customer Service Associate, you'll be the face of our brand, delivering exceptional experiences to Chicago shoppers. We provide comprehensive training, career growth opportunities, and a supportive work environment. Perfect for recent graduates or career changers looking to build foundational skills in a fast-paced retail environment.
Why Join Us? Competitive pay, flexible scheduling, employee discounts, and advancement opportunities. Located in the heart of downtown Chicago with easy public transit access.
Responsibilities
- Provide exceptional in-person customer assistance at our flagship store
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries with empathy and professionalism
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain store standards
- Participate in ongoing product knowledge training
- Support seasonal promotions and events
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Basic computer literacy and comfort with technology
- Positive attitude and willingness to learn
- Reliability and punctuality
- Valid work authorization in the US