Job Description
Join our dynamic team at Urban Retail Solutions as an Entry-Level Customer Service Associate! No experience required – we provide comprehensive training to launch your career in Philadelphia's vibrant retail sector. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our expanding network of neighborhood stores. Perfect for recent graduates, career changers, or anyone seeking a fresh start in customer service.
We're hosting walk-in interviews daily at our flagship location. Bring your enthusiasm and positive attitude – we'll handle the rest! This full-time position offers stability, benefits, and a chance to build valuable skills in a supportive environment.
Responsibilities
- Provide exceptional customer service in-store and via phone/email
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Maintain clean, organized sales floor and checkout areas
- Resolve customer inquiries and escalations professionally
- Collaborate with team members to achieve sales targets
- Adhere to company safety and operational protocols
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, POS systems)
- Ability to stand for extended periods
- Positive attitude and customer-first mindset
- Reliable transportation to downtown Philadelphia location