Job Description
Join our dynamic team at Urban Retail Group and kickstart your career with no prior experience needed! We're seeking enthusiastic individuals to provide exceptional customer service in our downtown Chicago location. As an Entry-Level Customer Service Associate, you'll be the face of our brand, creating memorable experiences for shoppers while developing valuable retail skills. Our comprehensive training program ensures you're fully prepared to succeed from day one. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our expanding retail network. Start your journey with us immediately and build a foundation for your future career.
Responsibilities
- Greet customers warmly and assist with product inquiries and selections
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Stock shelves, organize displays, and maintain store cleanliness standards
- Resolve customer concerns promptly and escalate issues to supervisors when needed
- Collaborate with team members to achieve daily sales and service goals
- Participate in ongoing product knowledge training sessions
- Contribute to a positive, inclusive work environment
Qualifications
- No prior experience required - we provide comprehensive paid training
- High school diploma or equivalent (GED accepted)
- Strong communication skills with a friendly, approachable demeanor
- Basic math proficiency for handling transactions
- Ability to stand for extended periods and lift up to 25 lbs
- Flexibility to work evenings, weekends, and holidays
- Reliable transportation to our downtown Chicago location
- Positive attitude and willingness to learn new skills