Job Description
Join our dynamic team at Urban Retail Group, where we're committed to fostering talent from all backgrounds! We're seeking enthusiastic Entry-Level Customer Service Associates to deliver exceptional experiences in our Boston flagship store. No prior experience is required – we provide comprehensive training to help you grow your career in retail. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing company.
Responsibilities
- Provide exceptional customer service through in-person, phone, and digital channels
- Assist customers with product inquiries, returns, and purchases
- Process transactions accurately using POS systems
- Collaborate with team members to maintain store presentation and inventory
- Participate in ongoing training programs to enhance product knowledge
- Support visual merchandising and promotional activities
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency and comfort with technology
- Reliable transportation to downtown Boston location
- Positive attitude and willingness to learn
- Ability to stand for extended periods