Job Description
Join our dynamic team at Urban Hospitality Group and kickstart your career in the heart of Washington DC! We're hosting exclusive walk-in interviews for motivated individuals with no prior experience. This is your chance to gain valuable skills in customer service, hospitality, and team operations while enjoying competitive pay and growth opportunities. Our supportive environment welcomes newcomers eager to learn, with comprehensive training provided. Located near major metro stations, this position offers stability and a pathway to career advancement. No experience necessary – just bring your positive attitude and willingness to grow!
Responsibilities
- Deliver exceptional customer service to hotel guests and visitors
- Manage front desk operations including check-ins/check-outs and reservations
- Handle guest inquiries and resolve issues promptly
- Assist with administrative tasks and documentation
- Collaborate with housekeeping and maintenance teams
- Adhere to company safety and service standards
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy
- Reliable transportation and punctuality
- Positive attitude with service-oriented mindset
- Authorization to work in the United States