Job Description
Join our award-winning team as an Entry-Level Customer Service Associate at LocalCare Solutions! We're seeking passionate individuals with no prior experience to deliver exceptional service to our Charlotte community. As a locally-owned healthcare support provider, we offer comprehensive training and career growth opportunities right here in Charlotte. Enjoy competitive pay, flexible scheduling, and a supportive work environment where your contributions make a direct impact on patient lives.
Responsibilities
- Deliver friendly, professional customer service via phone, email, and in-person interactions
- Accurately process patient registrations and insurance information
- Manage appointment scheduling and calendar coordination
- Maintain organized patient records and confidential documentation
- Collaborate with healthcare teams to ensure seamless patient experiences
- Participate in ongoing training programs to enhance service skills
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Basic computer proficiency with willingness to learn new systems
- Empathetic approach to patient care and problem-solving
- Reliable transportation for occasional off-site meetings