Job Description
Start your career journey in Georgia! Southern Hospitality Careers is seeking enthusiastic Entry-Level Customer Service Associates for immediate opportunities in Atlanta. No experience required—we provide comprehensive training to launch your professional path. Join our award-winning team and develop valuable skills in communication, problem-solving, and client relationship management. Enjoy competitive pay, benefits, and growth opportunities in one of America's fastest-growing job markets. Perfect for career changers, recent graduates, and motivated individuals ready to build their future!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve inquiries efficiently while maintaining Southern Hospitality's service standards
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to enhance customer experiences
- Participate in ongoing skill development workshops
- Identify upsell opportunities based on customer needs
- Maintain positive brand representation in all interactions
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary - we provide paid training
- Strong verbal communication and active listening skills
- Basic computer proficiency and typing ability (30+ WPM)
- Positive attitude and willingness to learn new systems
- Ability to multitask in fast-paced environments
- Reliable transportation to Atlanta downtown location
- Must pass background check and drug screening