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Hospitality 🏢 Full Time ⭐️ Verified

Entry-Level Customer Service Associate

Urban Hospitality Group
Los Angeles
Estimated Salary
USD 18 – USD 22
Live Update
19 Juli 2026
Deadline
19 Jul 2027

Job Description

Join our award-winning team at Urban Hospitality Group! We're seeking passionate individuals to kickstart their careers in luxury hospitality. No experience required – we provide comprehensive training and mentorship. Enjoy competitive pay, benefits, and growth opportunities in one of LA's most vibrant neighborhoods. Walk-in interviews available daily!

Responsibilities

  • Deliver exceptional guest experiences with a warm, professional demeanor
  • Manage check-in/check-out processes using our proprietary software
  • Address guest inquiries and resolve issues proactively
  • Coordinate with housekeeping and maintenance teams
  • Process payments and maintain accurate financial records
  • Uphold brand standards in all guest interactions
  • Participate in daily team briefings and training sessions

Qualifications

  • High school diploma or equivalent (GED accepted)
  • Strong communication and interpersonal skills
  • Basic computer literacy and comfort with technology
  • Ability to stand for extended periods
  • Positive attitude and eagerness to learn
  • Flexibility to work evenings/weekends
  • No prior hospitality experience required
  • Valid California ID or work authorization

Required Skills

customer service communication teamwork problem-solving adaptability attention to detail

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