Job Description
Join our award-winning healthcare team as an Entry-Level Customer Service Associate! No prior experience is required – we provide comprehensive paid training to launch your career in Philadelphia's growing healthcare sector. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Our team-oriented environment supports personal growth while serving our local community. Apply today and start your journey with a company invested in your success!
Responsibilities
- Handle inbound/outbound calls to assist patients with insurance inquiries
- Update patient records accurately in our digital database system
- Collaborate with healthcare providers to resolve billing discrepancies
- Process administrative paperwork with attention to detail
- Participate in weekly team training sessions to enhance skills
- Maintain HIPAA compliance in all patient interactions
Qualifications
- High school diploma or equivalent required
- Strong communication skills (written & verbal)
- Basic computer proficiency with willingness to learn new software
- Reliable transportation for on-site training
- Ability to multitask in a fast-paced environment
- Positive attitude with customer-first mindset
- Must pass background check and drug screening