Job Description
Join our award-winning healthcare team as an Entry-Level Customer Service Associate in Jacksonville! No experience needed – we provide comprehensive training to launch your career. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers.
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing inquiries and appointment scheduling
- Maintain accurate patient records in electronic systems
- Collaborate with healthcare providers to ensure seamless service
- Adhere to HIPAA compliance standards
- Participate in ongoing skills development
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Strong communication and listening skills
- Basic computer proficiency
- Ability to multitask in fast-paced settings
- Positive attitude with customer-first mindset