Job Description
Join our dynamic team at Urban Retail Solutions as an Entry-Level Customer Service Associate! We're hiring motivated individuals with no prior experience to deliver exceptional service in our flagship NYC locations. This is your gateway to a rewarding career in retail with comprehensive training, growth opportunities, and a supportive team environment. Perfect for recent graduates or career changers looking to start their professional journey in the heart of Manhattan.
Responsibilities
- Greet customers warmly and assist with product inquiries, selections, and purchases
- Process transactions accurately using POS systems while maintaining cash handling best practices
- Stock shelves, organize displays, and maintain clean, inviting store environments
- Collaborate with team members to ensure seamless store operations and customer satisfaction
- Learn and promote current promotions, products, and company initiatives
- Resolve customer concerns with professionalism and escalate complex issues appropriately
- Participate in ongoing training sessions to enhance product knowledge and service skills
Qualifications
- No prior experience required – we provide comprehensive paid training
- High school diploma or equivalent (GED accepted)
- Strong communication skills and approachable demeanor
- Basic math proficiency for transaction handling
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation to work schedule (including weekends)
- Positive attitude and eagerness to learn new skills
- Team-oriented mindset with collaborative spirit