Job Description
Start your career with Coastal Hospitality Group! We're seeking enthusiastic individuals with no prior experience for our entry-level customer service roles in Virginia Beach. Enjoy comprehensive training, competitive pay, and growth opportunities in a dynamic hospitality environment. Perfect for recent graduates or career changers looking to build professional skills while serving our coastal community.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process reservations and maintain accurate booking records
- Collaborate with team members to resolve guest inquiries efficiently
- Utilize our proprietary reservation system with hands-on training provided
- Uphold brand standards and cleanliness protocols across all guest touchpoints
- Participate in weekly team meetings and skills development sessions
- Support seasonal promotions and local tourism initiatives
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (GED accepted)
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Proficient with basic computer applications
- Positive attitude and willingness to learn new systems
- Flexibility to work weekends and holidays as needed
- Must be authorized to work in the United States