Job Description
Welcome to Horizon Retail Solutions, where we are redefining the customer experience in Los Angeles. We are currently seeking enthusiastic and motivated Entry-Level Customer Service Associates to join our growing team. If you are looking for a career path with growth opportunities and a supportive environment, this is the perfect place to start.
As a key member of our team, you will be the face of our brand, ensuring every customer leaves satisfied. We provide comprehensive training and mentorship, meaning no prior experience is necessary—just bring your positive attitude and willingness to learn.
Why Join Us?
- Competitive Pay: Earn $18.00 - $22.00 per hour with performance bonuses.
- Flexible Scheduling: Work shifts that fit your lifestyle, including weekends.
- Career Growth: Clear pathways for promotion to Team Lead and Management roles.
- Modern Work Environment: State-of-the-art facilities in the heart of Los Angeles.
Take the first step towards a rewarding career today. Apply now and become part of the Horizon family!
Responsibilities
- Greet and Assist: Welcome customers warmly, answer questions, and provide information about products and services with a smile.
- Customer Support: Handle inquiries and complaints professionally, ensuring high levels of customer satisfaction.
- Transaction Processing: Accurately process sales, returns, and exchanges using our point-of-sale (POS) systems.
- Store Operations: Maintain a clean, organized, and inviting store environment for shoppers.
- Team Collaboration: Work closely with colleagues to achieve daily sales targets and store goals.
- Feedback Collection: Gather customer feedback and share insights with the management team to improve services.
Qualifications
- Education: High school diploma or equivalent required.
- Attitude: A friendly, outgoing personality and a genuine desire to help others.
- Communication: Strong verbal communication skills; ability to listen actively and respond clearly.
- Reliability: Punctual and dependable attendance is essential.
- Computer Skills: Basic computer literacy and comfort with learning new software quickly.
- Availability: Must be available to work weekends and holidays as needed.