Job Description
Join our award-winning community organization as an Entry-Level Customer Service Representative! No experience needed – we provide comprehensive training to launch your career in Milwaukee. Help residents access essential services while growing professionally in a supportive environment. Full-time role with benefits and advancement opportunities.
Responsibilities
- Assist clients with service inquiries and program applications
- Manage phone calls and digital communications professionally
- Document client interactions accurately in our CRM system
- Collaborate with team members to resolve service issues
- Participate in bi-weekly training sessions
- Support community outreach events
Qualifications
- High school diploma or equivalent (required)
- Excellent communication skills
- Strong attention to detail
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work 40 hours/week (Monday-Friday)
- Valid Wisconsin ID (required)