Job Description
Launch your career with Omaha Customer Solutions! We're seeking motivated individuals with no prior experience to join our award-winning customer service team. Enjoy comprehensive paid training, flexible scheduling options, and a supportive team environment. As Nebraska's leading customer service provider, we invest in our people through career advancement opportunities and competitive benefits. Perfect for recent graduates, career changers, or anyone looking to start fresh in a dynamic role.
Our Omaha headquarters offers modern amenities, free parking, and a collaborative culture where your growth is our priority. Join over 200 team members who started with us and built successful careers!
Responsibilities
- Delocate exceptional customer service via phone, email, and chat
- Resolve inquiries using our proprietary CRM system
- Document interactions accurately in our ticketing system
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response time and resolution
- Participate in weekly training sessions to enhance skills
- Identify process improvements and share feedback with supervisors
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong verbal and written communication skills
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable internet connection for remote work options
- Must pass background check and drug screen