Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and launch your career in Pittsburgh's thriving business district. No prior experience required – we provide comprehensive training to equip you with the skills needed to excel. Enjoy competitive pay, growth opportunities, and a supportive work environment. Apply today to become part of Pennsylvania's leading service provider!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues using established protocols and escalation procedures
- Document all interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Continuously improve product knowledge through our training modules
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to work flexible shifts including weekends
- Positive attitude and commitment to customer satisfaction