Job Description
Join our dynamic team at San Antonio Solutions Group as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience who are passionate about helping others. We provide comprehensive paid training, career advancement opportunities, and a supportive work environment. Enjoy competitive pay, health benefits, and a convenient location in downtown San Antonio. Perfect for recent graduates or career changers looking to start in customer service.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process orders and update account information
- Collaborate with team members to improve service quality
- Document interactions in our CRM system
- Participate in ongoing training programs
- Maintain knowledge of company products/services
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills in English
- Basic computer proficiency (typing, email, MS Office)
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- No prior experience required - training provided
- Reliable transportation to downtown San Antonio
- Passion for helping others and problem-solving