Job Description
Join our mission to empower Detroit communities! We're seeking passionate individuals to launch their careers in customer service. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive team environment. Make a real impact while building your professional foundation in the heart of Detroit.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Resolve service issues using established protocols and resources
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge
- Support community outreach initiatives when assigned
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to learn quickly and adapt to new systems
- Basic computer proficiency (Microsoft Office suite)
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Detroit location
- Willingness to work flexible hours including weekends