Job Description
Join our dynamic team at Metro Retail Solutions as an Entry-Level Customer Service Representative! We're seeking enthusiastic individuals in Minneapolis to deliver exceptional customer experiencesâno prior experience required. We provide comprehensive training and a supportive environment to launch your career in retail and customer service.
As a key member of our frontline team, you'll handle customer inquiries, process transactions, and maintain a welcoming store environment. This is your chance to develop valuable skills while contributing to a company that invests in employee growth.
Responsibilities
- Deliver outstanding customer service through in-person and digital interactions
- Process sales transactions accurately using POS systems
- Assist customers with product information and store navigation
- Contribute to a clean, organized, and safe shopping environment
- Participate in ongoing product knowledge training
- Collaborate with team members to achieve store goals
- Support inventory management and stock replenishment
Qualifications
- High school diploma or equivalent (currently enrolled accepted)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities with a customer-first mindset
- Reliable punctuality and consistent attendance
- Basic computer literacy and willingness to learn new technologies
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and team-oriented approach
- No prior experience requiredâtraining provided!