Job Description
Join our dynamic team at Metro Retail Solutions as an Entry-Level Customer Service Representative! We're seeking passionate individuals with no prior experience to deliver exceptional service to our growing client base. This is your gateway to a rewarding career in retail and customer relations with comprehensive training provided.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our POS system
- Assist customers with product information, returns, and exchanges
- Maintain clean and organized sales floor and service areas
- Collaborate with team members to resolve customer issues efficiently
- Participate in ongoing product knowledge training sessions
- Support store operations as assigned by management
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer literacy and willingness to learn new systems
- Reliable transportation and punctuality
- Positive attitude and team-oriented mindset
- Ability to stand for extended periods
- Must pass background check and drug screening