Job Description
Join our growing team as an Entry-Level Customer Service Representative and kickstart your career in healthcare administration! No prior experience required – we provide comprehensive training to help you succeed. Enjoy a supportive work environment with opportunities for advancement and competitive benefits. Make a real difference in your community while gaining valuable skills that employers value nationwide.
Responsibilities
- Respond to patient inquiries via phone, email, and in-person with professionalism and empathy
- Update and maintain accurate patient records in our secure database system
- Coordinate appointment scheduling and verify insurance information
- Collaborate with healthcare providers to ensure seamless patient care
- Assist with administrative tasks including filing and document management
- Uphold strict confidentiality standards and HIPAA compliance protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliability and punctuality essential
- No healthcare experience necessary – training provided