Job Description
Start your career today with Detroit Metro Solutions! We're seeking motivated individuals with no prior experience for our customer service roles. Enjoy walk-in interviews, paid training, and growth opportunities in a supportive environment. Perfect for recent graduates or career changers. Join our team and become part of Detroit's thriving business community!
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document customer interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance and customer satisfaction targets
- Participate in ongoing training programs
- Adhere to company policies and compliance standards
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Positive attitude and team-oriented mindset
- Willingness to learn new systems and processes
- Pass background check and drug screening