Job Description
Launch your career with Detroit Career Hub! We're seeking passionate entry-level professionals to join our dynamic customer service team. Enjoy competitive pay, comprehensive benefits, and growth opportunities in a supportive environment. No experience needed – we provide paid training! Perfect for recent graduates and career-changers. Walk-in interviews available Monday-Friday 9 AM-4 PM.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to enhance service
- Adhere to company protocols and compliance standards
- Participate in ongoing skill development programs
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Basic computer proficiency (MS Office, email)
- Problem-solving ability with attention to detail
- Positive attitude and team-oriented mindset
- Ability to work flexible shifts including weekends