Job Description
Welcome to Metro Long Beach Operations, where we are dedicated to building a community of hardworking professionals. We are currently seeking enthusiastic individuals to join our team as Entry-Level Customer Service Representatives. This is an excellent opportunity for anyone looking to start a career in the retail and service industry with no experience required. We provide comprehensive training and mentorship to help you grow.
Why Join Us?
- Competitive hourly pay ranging from $16.00 to $20.00.
- Comprehensive health, dental, and vision insurance.
- Employee discount on all products.
- Clear pathways for career advancement and promotion.
- A supportive, team-oriented work environment.
We are looking for candidates who are reliable, friendly, and ready to learn. If you are looking for local jobs near me in Long Beach, CA, we want to hear from you.
Responsibilities
- Greet and assist customers with a friendly and professional demeanor upon their arrival.
- Answer incoming phone calls and emails to address inquiries regarding products, services, and store policies.
- Process customer transactions accurately, including cash handling and point-of-sale system operation.
- Resolve customer complaints and issues efficiently while maintaining a positive brand image.
- Collaborate with team members to ensure store shelves are stocked, organized, and visually appealing.
- Assist in the setup and breakdown of promotional events and sales displays.
- Adhere to all company safety guidelines and operational procedures at all times.
Qualifications
- No prior experience required; we are happy to train the right candidates.
- High school diploma or equivalent is preferred but not mandatory.
- Strong desire to learn and grow within the company.
- Excellent verbal communication skills with the ability to listen actively.
- Basic computer proficiency and comfort with technology.
- Ability to stand for extended periods and lift light to moderate weights (up to 25 lbs).
- Must be available to work flexible hours, including weekends and holidays.