Job Description
Are you looking for an exciting career opportunity in the heart of San Diego? San Diego Retail Group is currently seeking energetic and driven individuals to join our growing team as Entry Level Customer Service Representatives.
We understand that you might be starting out, and that’s why we value attitude and willingness to learn over prior experience. We provide comprehensive on-the-job training to ensure your success in this role.
As a member of our team, you will be the face of our brand, interacting with a diverse clientele and helping to create memorable shopping experiences. If you are ready to kickstart your professional journey in a dynamic environment, we want to hear from you!
Responsibilities
- Greet and welcome customers with a friendly demeanor, ensuring a positive first impression.
- Answer incoming customer inquiries via phone, email, and in-person with accuracy and efficiency.
- Process transactions accurately using point-of-sale (POS) systems.
- Assist customers in locating products and provide product recommendations based on their needs.
- Maintain a clean, organized, and inviting store environment at all times.
- Resolve customer complaints and issues promptly to ensure high satisfaction levels.
- Collaborate with team members to achieve daily sales targets and store goals.
Qualifications
- No prior experience required; we train all new hires.
- Must be at least 18 years of age.
- Excellent verbal communication skills and a positive attitude.
- Ability to stand for extended periods and lift up to 25 lbs.
- Reliable transportation to and from work.
- Basic computer literacy is a plus but not mandatory.
- Availability to work flexible hours, including weekends and holidays.