Job Description
Join our dynamic team in Jacksonville as an Entry-Level Customer Service Specialist! No experience is needed – we provide comprehensive training to launch your career. Enjoy competitive pay, growth opportunities, and a supportive environment where your success is prioritized. If you're passionate about helping others and ready to grow with us, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve customer issues efficiently while maintaining high satisfaction standards
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service processes
- Meet daily performance metrics and quality targets
- Participate in ongoing training to enhance product knowledge
- Support cross-functional initiatives as needed
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided!
- Strong communication and active listening skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality
- Must pass background check