Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist at Urban Retail Solutions! No experience is needed – we provide comprehensive training for motivated individuals. Enjoy competitive pay, flexible schedules, and a supportive work environment in the heart of Seattle. Walk-in interviews are held daily at our Pioneer Square location. Perfect for recent graduates or career changers looking to grow in retail and customer service.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately and maintain detailed records
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to achieve daily sales targets
- Support store operations including inventory management and visual merchandising
- Participate in ongoing training to develop product knowledge
- Uphold company standards for cleanliness and safety
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork
- Reliable transportation to Pioneer Square location
- Availability to work weekdays and weekends