Job Description
Join our dynamic team at Urban Retail Solutions as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to deliver exceptional customer experiences in our Oakland location. This is your chance to launch your career in retail with comprehensive training, flexible scheduling, and immediate start opportunities. Enjoy a supportive environment where your growth is our priority.
Responsibilities
- Provide friendly, efficient customer service at all touchpoints
- Assist customers with product inquiries and purchase decisions
- Process transactions accurately using POS systems
- Maintain clean, organized sales floor and stockrooms
- Collaborate with team members to achieve daily sales goals
- Participate in ongoing product knowledge training
- Resolve customer concerns with professionalism and empathy
Qualifications
- No prior experience required – we provide full training!
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic math proficiency for transaction handling
- Positive attitude and team player mentality
- Reliable transportation to Oakland location
- 18 years or older with legal work authorization
- Willingness to learn retail operations and protocols