Job Description
Ready to launch your career in Jacksonville without prior experience? CitySolutions Group is seeking enthusiastic Entry-Level Customer Service Specialists to join our growing team. We provide comprehensive training, career advancement opportunities, and a supportive work environment. If you're passionate about helping others and eager to grow professionally, this is your perfect starting point!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently while maintaining positive relationships
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and quality standards
- Continuously improve product knowledge through training modules
- Support cross-functional teams during peak demand periods
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary (comprehensive training provided)
- Strong verbal communication skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality