Job Description
Launch your career with Sunshine Solutions Group! We're seeking passionate entry-level professionals to join our dynamic customer service team in Orlando. No experience necessary – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible schedules, and a supportive workplace culture. Perfect for recent graduates or career changers looking to grow in Florida's thriving business sector.
Why Join Us?
• Industry-leading training program
• Clear career advancement path
• Comprehensive benefits package
• Modern, collaborative work environment
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently while maintaining high satisfaction rates
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service processes
- Meet performance metrics for call handling and resolution times
- Participate in ongoing product knowledge training
- Contribute to positive team culture through collaborative problem-solving
Qualifications
- High school diploma or equivalent (some college preferred)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and customer-focused mindset
- Must be available for walk-in interviews (see details below)
- No prior experience required – training provided