Job Description
Start your career journey in Seattle with no experience required! Seattle Community Services is seeking motivated individuals for our entry-level Customer Service Specialist positions. We provide comprehensive paid training and a supportive environment to help you thrive. Join our diverse team and gain valuable skills while serving the local community. Full benefits package included after 90 days.
Why Join Us? • Industry-leading onboarding program • Career advancement opportunities • Inclusive workplace culture • Competitive hourly wage + bonuses • Flexible scheduling options
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Assist clients with account information, billing questions, and service requests
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive team environment through daily stand-ups
Qualifications
- No prior experience required – we provide full training
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency and typing ability
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Valid Washington State ID or driver's license