Job Description
Join Atlanta's fastest-growing customer support team! We're seeking motivated individuals with no prior experience to launch their careers in our dynamic downtown office. Enjoy comprehensive training, flexible scheduling, and growth opportunities within our Fortune 500 partner network. Perfect for recent graduates or career changers looking to build professional skills in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing and account issues using CRM software
- Process orders and maintain accurate transaction records
- Collaborate with team members to ensure service excellence
- Participate in ongoing training to enhance product knowledge
- Meet daily performance metrics and quality standards
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Ability to type 30+ WPM with accuracy
- Proficiency in basic computer applications
- Positive attitude and willingness to learn
- Reliable transportation to downtown Atlanta location
- No prior experience required – training provided!