Job Description
Join NexCare Solutions as an Entry-Level Customer Service Specialist and launch your career in Oklahoma's thriving healthcare sector! No experience required – we provide comprehensive paid training to help you succeed. As a vital member of our team, you'll handle patient inquiries, schedule appointments, and maintain accurate records while delivering exceptional care. Enjoy competitive pay, flexible scheduling options, and clear pathways for advancement within our nationally recognized organization. Apply today and become part of a company that invests in its people!
Responsibilities
- Respond to patient calls and emails with empathy and professionalism
- Schedule and confirm medical appointments efficiently
- Update and maintain electronic health records accurately
- Coordinate with healthcare providers to ensure seamless patient care
- Process insurance verifications and basic billing inquiries
- Assist walk-in patients with check-in procedures
- Participate in ongoing training to enhance service skills
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Oklahoma City location
- Must pass background check and drug screening