Job Description
Launch your career with CityCare Solutions, Jacksonville's leading healthcare support provider! We're seeking passionate entry-level professionals to join our dynamic team and deliver exceptional patient experiences. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive compensation, growth opportunities, and a supportive work environment in the heart of downtown Jacksonville.
Responsibilities
- Respond to patient inquiries via phone, email, and in-person with professionalism and empathy
- Manage appointment scheduling and maintain accurate patient records
- Collaborate with healthcare teams to coordinate patient care services
- Process insurance verifications and billing documentation
- Assist new patients with registration and onboarding procedures
- Participate in ongoing training to enhance service quality
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Customer service mindset with attention to detail
- Willingness to work flexible hours including weekends
- Valid Florida driver's license (for occasional off-site visits)