Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Fort Worth! No experience is needed – we provide comprehensive training to launch your career. Enjoy competitive pay, growth opportunities, and a supportive work environment. Perfect for recent graduates or career changers seeking stability and advancement.
Walk-in interviews every Tuesday & Thursday from 9 AM - 4 PM! Bring your resume and enthusiasm. We're hiring immediately for our downtown location.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency (MS Office, email)
- Positive attitude and team-oriented mindset
- Reliable attendance and punctuality
- Ability to work in a fast-paced environment
- No prior experience necessary – training provided