Job Description
Join Austin's fastest-growing community service team! We're seeking passionate individuals with no prior experience to launch rewarding careers in customer support. Perfect for recent graduates, career-changers, or anyone ready to grow professionally while making a local impact. Enjoy comprehensive training, flexible schedules, and advancement opportunities in Austin's vibrant tech and service sectors.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Resolve service issues efficiently using our CRM system
- Document interactions and maintain accurate customer records
- Collaborate with cross-functional teams to improve service quality
- Participate in ongoing training to develop new skills
- Support community outreach initiatives on weekends
- Uphold company values in all customer interactions
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Basic computer proficiency (email, data entry)
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- Valid Texas ID for local travel requirements
- Pass background check and drug screening