Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist! No experience required – we provide comprehensive training. Perfect for motivated individuals eager to launch their careers in a supportive environment. Immediate openings available with flexible scheduling options. Enjoy competitive pay, growth opportunities, and a positive workplace culture. Apply today and start building your professional future!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and exchanges accurately
- Update customer records in CRM systems
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to team goals and initiatives
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal and written communication skills
- Basic computer proficiency with Microsoft Office
- Strong problem-solving abilities
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to our Raleigh location