Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist! We're hosting walk-in interviews for motivated individuals with no prior experience. Perfect for recent graduates or career changers seeking growth opportunities. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of Philadelphia. No resume required—just bring your positive attitude and eagerness to learn!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics
- Participate in ongoing training programs
- Maintain accurate customer records
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required
- Strong communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced settings
- Positive problem-solving mindset
- Willingness to work flexible hours
- Reliable transportation to our Philadelphia office