Job Description
Ready to start your career today? CityCare Solutions is hiring enthusiastic Customer Service Specialists in Charlotte, NC – no experience required!
Join our dynamic team and provide exceptional support to clients while building valuable skills in a fast-paced environment. We offer comprehensive training, competitive pay, and immediate start dates. Perfect for recent graduates or career changers looking to grow!
What we offer:
- Comprehensive paid training program
- Health benefits after 90 daysOpportunities for advancement
- Modern downtown Charlotte office
- Collaborative team culture
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve customer concerns with empathy and efficiency
- Document interactions in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics
- Participate in ongoing training sessions
- Maintain positive brand representation
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Ability to multitask in a fast-paced setting
- Basic computer proficiency
- Positive attitude and team player mindset
- Reliable transportation to downtown office
- Willingness to work flexible hours (including weekends)