Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist! We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. Enjoy comprehensive training, career advancement opportunities, and a collaborative work environment in the heart of Portland. If you're passionate about helping others and eager to start your professional journey, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Attend weekly training sessions to enhance skills
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Passion for helping others