Job Description
Join our dynamic team in Detroit and kickstart your career with zero experience required! We're seeking motivated individuals to provide exceptional customer support while building valuable skills. Enjoy comprehensive training, flexible schedules, and opportunities for growth within a supportive environment. Perfect for recent graduates or career changers looking to enter the workforce.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics while maintaining professionalism
- Participate in ongoing training and development sessions
Qualifications
- No prior experience necessary - full training provided
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to type 30+ WPM with attention to detail
- Proficient in basic computer applications
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Detroit location