Job Description
Are you looking to kickstart your career in the dynamic tech industry? Nexus Innovations is currently hiring Entry-Level IT Support Specialists in Atlanta, GA. We are committed to hiring talent and providing comprehensive paid training, requiring no prior experience. Join a forward-thinking team where innovation meets opportunity and where your career growth is our priority.
Why Join Us?
- Paid Training Program: Master the fundamentals of IT support from day one.
- Rapid Advancement: Clear career pathways with opportunities for promotion.
- Modern Environment: Work in a state-of-the-art facility in the heart of Atlanta.
- Competitive Compensation: Salary commensurate with experience and potential.
Responsibilities
- Provide exceptional technical support to clients via phone, email, and live chat.
- Troubleshoot and resolve hardware, software, and network connectivity issues.
- Document all technical issues, steps taken, and resolutions in our ticketing system.
- Collaborate with senior technicians to learn best practices and advanced troubleshooting techniques.
- Assist in maintaining a clean, organized, and secure workspace.
- Stay updated on the latest technology trends and company software updates.
Qualifications
- High school diploma or equivalent required; Associate's degree in IT or related field is a plus.
- Basic computer literacy and strong proficiency with Microsoft Office Suite.
- Demonstrated willingness to learn new technologies and adapt to changing environments.
- Excellent written and verbal communication skills.
- Reliable internet connection and a dedicated home office setup (if remote).
- Ability to pass a background check and drug screen.