Job Description
Are you looking to start a rewarding career in technology without prior experience? Apex Digital Solutions is currently hiring for Entry Level IT Support positions in Wichita, KS. We believe in nurturing talent and providing a clear path for professional growth.
We are looking for motivated individuals who are eager to learn and help our clients navigate the digital world. If you have a positive attitude and a willingness to develop your skills, we want to hear from you.
Why Join Us?
- No Experience Necessary: We provide comprehensive paid training.
- Competitive Pay: Earn between $15.00 and $22.00 per hour based on performance.
- Full Benefits Package: Medical, dental, vision, and 401(k) matching.
Take the first step towards a successful future with us today.
Responsibilities
- Provide technical support and troubleshooting assistance to clients via phone and email.
- Monitor system performance and report any technical issues to the senior engineering team.
- Assist in the installation, configuration, and maintenance of hardware and software systems.
- Maintain accurate records of customer interactions and service tickets.
- Collaborate with team members to develop innovative solutions for complex client problems.
- Stay updated on the latest industry trends and software updates.
Qualifications
- High school diploma or GED equivalent is required.
- Strong desire to learn and develop new technical skills.
- Excellent verbal and written communication skills.
- Basic computer literacy (familiarity with Windows and Mac operating systems is a plus).
- Ability to work in a fast-paced environment and manage multiple priorities.
- Reliable internet connection and a quiet workspace for remote support tasks.