Job Description
Launch your tech career with InnovateTech Solutions! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic Chicago team immediately. This is your chance to gain hands-on experience in a fast-paced environment while working with cutting-edge technologies. No prior experience required – we provide comprehensive training and mentorship. Join us and start making an impact from day one!
Responsibilities
- Provide technical support for hardware, software, and network systems
- Troubleshoot and resolve user issues via phone, email, and in-person
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and solutions in ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on system upgrades and projects
- Train employees on new technologies and best practices
Qualifications
- High school diploma or equivalent (bachelor's preferred)
- Basic knowledge of computer systems and networks
- Strong problem-solving and communication skills
- Customer service mindset with patience and empathy
- Ability to work independently and in team environments
- Quick learner with adaptability to new technologies
- Valid driver's license and reliable transportation